We appreciate you using the payment method on our website. We strive to provide the best service possible, and we want you to be completely satisfied with your purchase. We have explained our policy below in case you need to cancel your purchase or request a refund.

Cancellation Policy

You have 24 hours from the time you place your order to cancel your order. We are unable to guarantee a cancellation after 24 hours. Please get in touch with us via email [planetaryhealthacademia@gmail.com] or phone [01550699865, 01550699866] or to cancel your order, and be sure to provide your order number and the reason for the cancellation. Your cancellation request will be handled as soon as we can.

Refund Policy

If you are not satisfied with your purchase, you may request a refund within 14 days of the date of purchase. Please contact us via email [planetaryhealthacademia@gmail.com] or phone [01550699865, 01550699866] to request a refund, and include your order number and the reason for the refund request. We will review your request and, if necessary, request additional information. Refunds will be processed within 7 business days of approval. Please note that refunds will be issued to the original payment method used for the purchase. If the payment was made through a credit or debit card, the refund may take up to 10 business days to appear on your statement, depending on your bank.

Exceptions

Our cancellation and refund policy has some exceptions. These include:

Digital products or services that have been accessed or downloaded.

Products that you have damaged or used after receipt

In the event of suspected fraudulent activity or a violation of our terms of service, we reserve the right to refuse a refund.

Please contact us if you have any questions or concerns about our cancellation and refund policy.